FAQ

Yes. We always offer our lowest rate on our official site. We also provide official-site-only perks and coupons for members, so you can stay for less than on other sites.

Cancellation fees apply in stages starting 7 days before your stay. Please check the details on the booking screen.

The private panoramic baths on the third floor (2 baths) are free of charge, with one evening use per stay (reservation required). Morning use is offered subject to availability, so we may not be able to accommodate every request. Please apply at the front desk at check-in. They are limited in number, so if your dates are set, such as for an anniversary, we recommend arriving early.

Yes, Tateyama Bay can be seen from all guest rooms. In Type A rooms in particular, the sea is visible even from the in-room bath.

Yes, we welcome family stays. Baby cots are available, as well as children's slippers, sandals and loungewear for use in the hotel. Please ask when you book.

The private panoramic baths on the third floor (Hinoki Cypress Bath and Stone Bath) are available from 15:30 to 23:00 in the evening and 6:00 to 10:00 in the morning. They are private and by reservation, in 40-minute turns.

We will accommodate allergies as far as possible. Please tell us which foods you are allergic to in the remarks field when booking, or by phone.

The Anniversary Plan includes a special plate. It can also be added as an option to the Standard Plan. Please request it at least 3 days in advance.

Yes, the beach right in front is a 1-minute walk away. Many families use it in summer.

Yes, we offer a shuttle. Before check-in, it departs Tateyama Station West Exit at 14:45; at check-out, it departs the hotel from 10:00 onward. Please request the shuttle when you book.

We provide free parking for 20 cars. No reservation is needed.